Today I received these beautiful cufflinks - they are exactly what I wanted, very good quality and look amazing (the packaging is also very nice!). I had originally ordered these a couple weeks ago, but unfortunately AusPost must have lost them in the mail. I reached out to the seller and Tamara was incredibly helpful - she responded quickly and opened an enquiry with AusPost for me. Upon finding out that they had been lost, she very kindly sent me a replacement pair straight away (and to a new address that was interstate!). This is such a caring and genuine business and I will definitely continue to support them in future. I would highly recommend both for the amazing customer service and the lovely product quality!